Home > About Us > Testimonials



Extracts from customers' letters and emails containing unsolicited testimonials. Each is available for inspection.

Hi Zelly,

I would like to thank you and your team for making an extremely difficult situation into a perfect conclusion.

It was lovely to meet you.

Thank you so much

Best Wishes

Mic Pyle 01/07/2021

Dear Sir,

Thank you so much for your wonderful and thoughtful service.

Yours Sincerely,

John Land 26/06/2021


I just wanted to message and thank everyone at Rounce's for your kindness, patience and support over the last few weeks as we've arranged Dad's funeral.

In particular my visit on Thursday was such a special time with Dad, and the staff involved both before and on the day itself were really lovely.

We never felt rushed which is so valuable at such a difficult time and really meant a lot.

Kind Regards,

Caroline Bailey 19/06/2021

Hi Chris,

I would just like to thank you for supporting my husband and I yesterday at my mother's funeral.

It was very much appreciated.

Kind Regards,

Viv Mccrossen 27/05/2021

Dear Chris,

Just wanted to drop you a note to thank you so much for organising James' funeral.

You very kindly, patiently and successfully helped me through a particularly challenging experience and I am most grateful.

May I impose upon you further to thank the piper who added so tremendously and movingly to the burial.

Many thanks again.


Doris Mackie 20/05/2021

To You All,

Just wanted to say a big Thankyou for the lovely service for my brother Robin Tompsett.

From Andrea Hogan, Les Clark & Brian Hogan 12/04/2021

Dear Zelly,

We just wanted to say a huge 'thank you' for helping to make yesterday such a special occasion to say our last farewells to Mum. We're sure this was just how she would have wanted her send-off and it was absolutely beautiful.

It ran so smoothly; feeling respectful, caring and sensitive, with a bit of humour too - always important and all in the right balance!

I mentioned to Shirley that Mum chose Valentine's Day to pass away and we had International Woman's Day to celebrate her life (unbeknown to me at the time, I confess!) - it couldn't have been more perfect really could it?!

A wonderful tribute to honour her and remember her with so much love.

Thank you to Chrissie too for her part in organising the slide show - it was superb.

With many thanks from us both

Love & best wishes

Colette and Martine xx 09/03/2021

Huge Thanks for all your help, patience and care for our Dads funeral today. We were so moved by the professionalism and reverence given to Michael and in many ways we are very relieved that after almost 4 weeks, the ability to say farewell was so poignant.

Thank you again,

Felicity Moore 25/02/2021

Dear All at Rounce,

We just want to say how grateful we are that you were in charge of looking after my lovely mum and her funeral.

You have all been amazing, caring, thoughtful and treated us all with such kindness, steering us through to a really lovely service to say goodbye to her.

We cannot thank you enough.

With very best wishes.

Sue Whitney and family x 30/09/2020

Hello to all,

I would like say a big thank you to Chris and John for arranging such a wonderful funeral for my mother Esme, she would have been very pleased.

The arrangements were very professional and friendly and I would have no hesitation in recommending Rounce Funeral Service.

A special thanks also to Julie for her contribution in what was a well presented service and very appropriate.

Thanks again.


Derek,Beryl and Allison 15/07/2020

Dear Jan,

Just a few lines to thank you, for all your support when our son, Stuart, died.

As difficult as it was, you were there for us - especially with all the COVID-19 restrictions.

Yours Sincerely,

Trudi & Philip Wright 24/06/2020

Dear Zelly & all at Rounce,

Thank you so much for a great service, which was a huge help at a very upsetting time.

A special thank you to the Director on the day. They were so thoughtful and professional.

Huge thanks.

Natalie, Paul, Chris and family x 21/01/2020

Dear Chris, Jan et al.,

Thank you for letting me know about the donations for Cats Protection in memory of Mary and for forwarding them on.

With regard to your request for recommendations and reviews, I shall certainly recommend your good selves to anyone seeking such a service. The online bit will take a while longer. I need to enlist family assistance!

Once again, I would like to express, on behalf of the family, my thanks for everything you have done to make the whole process run so smoothly and sensitively.

With best wishes,

Yours sincerely,

Frank Sreeves 10/07/2019

Dear Penny,

For some reason I am unable to write a review on line, Google keeps blocking my efforts so I hope this review will be acceptable.

The family and I were so pleased with all your help and support from the moment John passed until the end of his service at Worthing Crematorium.

We were first impressed with the sensitive way John was collected, then made to feel welcome when we called to check progress. You were so helpful when we were planning his funeral, making sure that everything was covered to our satisfaction and guiding us through the process. It was your attention to detail that made sure everything went smoothly even to the extent of ensuring the introduction on each piece of music was clear so we knew when to start singing.

On the day of the funeral everything went very smoothly and reverently. Many of those who attended commented that the service was lovely and just what John would have wanted. Thank you for making what could have been a stressful and sad time into a relaxed and uplifting goodbye.

Thank you again, definitely a five star service from start to finish.

Best wishes

Ann Wallis 24/03/2019

Dear Chris and team,

I just wanted to say thank you for everything - yesterday went so well and your professionalism and compassion made such a difference to the day.

It was all so perfect.

Kindest regards,

Hills 14/03/2019

Dear Chris, Jan and all at Rounce,

I am emailing with my thanks for the superb service you gave me regarding the funeral of my husband Maurice.

He especially wanted you to take care of him as, I know I have said before, we knew Graham.

Especially Chris, thank you for the care and support you gave me on the actual day. Much appreciated.

Thank you again,


Irene Holbourn-Lloyd 14/03/2019

Dear Christopher,

So impressed with your firm.

Thank you for looking after our father so well and for assisting us at is funeral at Worthing Crematorium yesterday.

Please pass on our respect to your team.

We so appreciated your natural kindness and unobtrusive help and guidance.

Yours sincerely,

Karen Barber 12/03/2019

Dear Penny,

I have to write to you as I'm not on-line at the moment.

I just want to thank you for the care and kindness you have shown me when arranging Michael's funeral.

It was exactly what he wanted, very relaxed and informal with just a few people he cared about and no fuss.

Michael made an excellent choice when he planned it last year.

You gave me plenty of time with the coffin to say my goodbyes and it all felt very calm and dignified in lovely surroundings.

I would be happy to recommend you and your team, you can quote me on any of my comments if you wish.

Thanks again.

Yours sincerely,

Carolyn Herriott 11/03/2019

Dear Chris & Team,

On behalf of myself and my family, I just wanted to say a sincere thank you for the beautifully dignified and graceful farewell you arranged for our Dad.

Thank you for your patience and understanding in helping us arrange his funeral. Your constant support, sympathy, attention to detail, empathy and caring are all attributes in which you carried out the funeral, both at the Church and Crematorium.

You did not miss the smallest detail and nothing was too much trouble.

Everything was so well organised, it enabled our family to focus on Dad's passing and our memories rather than the logistics.

We were very touched by your compassion shown towards our family, especially Mum on the day of the funeral, which will never be forgotten.

Our heartfelt thanks to you and your team.

With kind regards,

Juliette, Ruth, Wendy and Joan Nixon xxxx


Good afternoon,

I would like to thank you, for your professionalism, and caring, in helping me through this process, you made an unbearable time for me, as easy as you possibly could.

Many, many thanks.

Again, thank you so much.

Kind Regards,

Gill Penn 17/02/2019

Dear Tara,

First of all I should like to thank you and the rest of your team at Rounce Funeral Services for the excellent way in which you managed the Funeral for my Wife Dorothy, everybody was very impressed with your tact, understanding, and total professionalism that you showed during a very difficult time for us, I can't thank you enough.

I have put your card in our book of Trusted Tradesmen here at St Georges Park with a highly recommended sticker.

Thank you once again for all that you have done it has been very much appreciated by all that attended.

Yours Sincerely,

Prof. Mick Good 11/02/2019

Dear Penny,

Just wanted to say 'THANK YOU' for the support you gave me in organising my husband's funeral.

It came as a huge shock and your compassion and guidance was very much appreciated. I didn't have to worry about anything on the day itself as you took care of everything.

Many thanks for your kindness,

Dawn Barthropp 03/01/2019

To Chris, Jan, Penny and all at Rounce,

Sorry we have not done anything about feedback, you were all so brilliant, kind, helpful and professional.

Your Dad must be so proud of you, beaming down with a big smile.

Our love and thoughts are with all of you and thanks once more for all you did for us.

Love and God Bless,

From Ken & Pat 23/12/2018

To all at Rounce Funeral Services,

Thank you all so very much for the kindness and sympathy you all showed us at the funeral of my husband John.

You were so patient with us at a terrible time in our lives.

Many people asked for your name and address after the funeral, they admired it all so much.

Fond wishes,

Margaret Wilbourne 20/12/2018

To Chris,

Thank you for helping us give Mum the Perfect Send Off, it was a Brilliant day.

Thanks for everything from start to finish.

Lots of love,

Steve, Stevie and Hollie 18/12/2018

Dear Penny,

I just wanted to say thank you so much for your organisation of my father's funeral.

I felt I gave him a fitting send off and you made a difficult time that bit easier.

I really appreciated your kindness and efficiency.

Thanks so much.

Nicola Lawrence 01/12/2018

To all the staff at Rounce,

We would like to say a huge thank you for all your help and assistance with arranging our late Aunt's funeral.

We have arranged funerals in the past and have to say you were the best company we have ever dealt with.

A lovely family business that helps others to feel a part of your family without being intrusive. There was a perfect balance between professionalism and friendliness.

Tara is an absolute gem and a credit to the family and business. Keep up the good work.

From Philip and Karen Jenkins 27/11/2018

Dear Penny,

My sister and I wanted to thank you most sincerely for the way you organised the funeral of our father, Basil.

You made the whole sad process as straightforward as possible with your efficiency, kindness and discretion.

We'd be grateful if you could also thank everyone else who was involved on the day.

We would not hesitate to recommend your company in the future.

With kind regards,

Hazel Harrison and Janet Evans 14/11/2018


To Penny,

With much gratitude for your kindness in an unbearable situation.

Warm regards,

Nic Wells & Family 14/09/2018


Hi Tara,

Once again thank you so much for all you did with bringing our ideas for Dad and Frankie's funeral together and making it such a memorable occasion for all the right reasons.

We couldn't have chosen a better funeral director and I am so glad we went with our instincts from when we first read your website.

Kind regards,

Sue Dickson 16/07/2018

Dear Jan,

Thank you all so much for all you did for my Mother, Barbara Ridgley. I am so grateful for the way everything was handled with so much sensitivity - it's been a great comfort knowing Mum was so well looked after.

My Very Best Wishes,

Jonathan 29/06/2018

Dear Penny and Team,

Just a note to express our heartfelt thanks for the kindness and support you have shown us both during this sad time. The professional, yet gentle way you organised everything for Dad's cremation has been genuinely and sincerely appreciated by my sister Martine and me.

With love and best wishes,

Colette and Martine 27/06/2018

Dear Chris and Penny,

I would like to thank you both very much for all your help in making my Mothers funeral a stress free occasion at a very sad time.

From All the family,

Alan Thomas 08/06/2018

Dear All,

Just wanted to thank you again on behalf of all the family for making Grans funeral last Friday very special.

It was a lovely service and can't thank you enough for all your support and help in putting it all together.

She would have been happy with her little send off!

So many thanks from all of us :-)

Best Wishes,

Justin & all the family 07/06/2018

Dear all at Rounce Funeral Services,

Thank you very much for the services rendered and the professional help and direction which helped us enormously. I was impressed with your diligence and attention to details.

I would most certainly recommend you. I hope you have a successful and happy future.
Yours gratefully, 
Kevin Madden 05/06/2018

Dear Rounce Funeral Services,

We would like to thank you for conducting the funeral so well. It is such an upsetting time in our lives and we were so pleased with the way in which you unobtrusively helped us say farewell.

Please pass our sincere thanks for your kindness and impeccable professional service to all staff.

Yours sincerely,

Cynthia Flower 15/05/2018

To all staff at Rounce Funeral Services,

Just to say thank you all so much for your kindness to me and helping to cope with Peter's funeral.

To Penny for all the help on the arrangements.

Yours Sincerely,

Ita Wyatt 14/05/2018

To Rounce Funeral Directors,

A huge thank you to all who looked after and helped make our beloved boy, Rhyes's day a really special one.

One that we will hold in our hearts forever.

You really are a very special team, from the first day we came in and saw Penny, with all your kindness you certainly made things that much less upsetting for us.

Lots of Love,

Louise and Family 27/04/2018

To all staff at Rounce Funeral Service,

We would like to thank you for all your help in arranging the funeral for my mother.

We appreciated your keeping us fully informed and clarifying our queries, as well as making the day of the funeral as stress-free as possible. It made all the difference on what was naturally, a very sad occasion.

Thanks again,

Margaret & John Beadell 17/04/2018

Dear Penny,

We would like to thank you and everyone at Rounce Funeral Services for the professional, friendly and caring way you supported us in organising the funeral of our much loved Mum.

In much appreciation,

Brian Bracher 11/04/2018

Dear Jan,

Thank you to you for firstly being my first point of contact the day mum died I had no idea who to call or what to do but you were there to guide me on the phone tell me what i needed to do firstly .

The funeral service you arranged was wonderful the Vicar Tom Bodkin you had picked for us was such a lovely man and we bonded with him and he seemed to pick up on mums personalty .

Thank you to Chris who was so lovely and treated mum with such respect and dignity and i was very pleased he stayed for the service  i can't thank you all enough you made a difficult day beautiful for mum . I will be forever thankful xx

with love Tina , Paul & Lexi Warneford xx 28/03/2018

Dear Penny, Chris and Jan,

We wanted to write to you all to express our thanks for all that you did for us in helping arrange Stephen Hargrove's funeral.

Penny, you were so kind, patient and understanding with us when we visited you. You really made a horrible task so much more bearable.

Chris, you simply were fantastic on the day. Everything went so smoothly. You were so calm and we all knew all would be OK.

We cannot thank you enough for making that hardest day for us as a family so much easier.

Thanks again.

Monica Garcia and Christine Hargrove 27/03/2018

Dear all at Rounce Funeral Service,
Thank you for your professional and compassionate care of mum for her last journey.
I had started researching direct cremation for mum after her request for a dignified but un-fussy funeral. There were quite a few options online, but they appeared more like posting a parcel. 
Your personal approach and attention to detail were much more than anyone else even pretended to offer, and I had every confidence that any special requests would be possible. 

Your stated cost never changed whereas the budget online firms had many hidden extra costs, not initially apparent, and less personal attention. You certainly deserve your Good Funeral Award finalist 2017 status.

From initial enquiry you provided guidance for the whole required sequence and gave us all the information we needed. Everything was attended to smoothly and with care.
Visiting your premises was easy (regards access and parking) for our arrangement visit and for those that wished to pay respects before mum's private cremation.  
You provided an excellent service with quality of care to all parties. I highly recommend your family business and will recommend you to all.
Thank you,

Sarah Roche 03/02/2018

Hallo Chris,
Thank you so much for all your hard work arranging my fathers funeral today.
Although we were a small gathering a few people mentioned how impressed they were with your service and asked me for your details.
Please thank all of your staff on my behalf for their kindness and professionalism throughout.
Kind regards,
Jackie Chessell. 01/02/2018

Thank you Jan and Chris for patiently supporting and guiding us through all the arrangements for Dad's funeral with such sensitivity and care. Thank you for putting us in touch with James, the service was exactly what we'd hoped for and a perfect tribute to Dad.

Thanks again and all best wishes for 2018
Mary Bye 29/12/2017

Hello Jan,
I would like to thank you very much again for the service you provided to us for Dad's funeral.  It went without a hitch with Chris and colleagues there but unobtrusive.  We found you all very compassionate and calm.  Penny is so lovely.  I would recommend you and if we need you again, we will use your services.  I hope we don't - meant in the nicest possible way.
Thanks again Jan,
With very best wishes,   Anne. 18/11/2017

To Christopher Rounce and all the staff at Rounces,

Just to say Thank You all so much for everything you have done for Nicky and her family. You have helped us all through a very difficult time and showed so much care and have given Nicky the greatest care and attention and a lovely funeral. Thank you again on behalf of Nicky's family. You did her proud.

Allison (Auntie) 21/10/2017

Dear Chris & Team,

Thank you very much for giving Derek such a lovely well organised and sensitive funeral.

It helped to ease the pain of a difficult day.

Warm Regards,

Jean Swaffield & Family. 25/09/2017

Dear Jan & Chris,

Thank you for everything you did for my mother and our family over the last couple of weeks. It's been a tough time for all of us, however everything was peaceful on the day and my mum would be proud of us all including yourselves for fulfilling her final wishes.

Thank you. Her son Jim. 12/09/2017

Dear Chris & Jan,

Many thanks for your advice and support over the past couple of weeks.

The service on Thursday was perfect and your smart, professional and respectful contribution greatly appreciated.

Many thanks again.


Clive Willmott 14/08/2017

Hi Julie and Chris,

I just wanted to send a quick email to thank you both for being so amazing through this whole process.

Both yourself and Chris were wonderful on Tuesday. Very calming, caring and compassionate, which is just what we needed.

Your readings during the ceremony were incredibly thoughtful and did a great job of summing up Dad, and you made what I was afraid was going to be a painful experience into a lovely way to say goodbye to Dad.

Thanks again to both of you for everything.

All the best,

Matt Lever 03/08/2017

Hi Jan,

The whole family would like to take this opportunity to thank you for your very sensitive and professional manner in which you and your company dealt with dad's funeral. Your company came highly recommended and we now understand why. Many in the congregation acknowledged the fine quality of the funeral service. We will continue to recommend you to others in the future.

Yours sincerely,

Malcolm Austin 26/07/2017

Hi Chris and Jan,

I want to thank you both for all of your help during a difficult time. I could not imagine anyone providing a better service. Your care and consideration was exceptional.

The day itself went exactly as we had planned and hoped, and so much of that was down to the part that you played.

From all the family, our heartfelt thanks.

Paul Trew 10/07/2017

From the initial phone call to all the arrangements for the funeral, the actual funeral and to the recent letter informing me of the amount collected for the Royal British Legion, Chris and his family gave us exceptional service with compassion and no trying to 'sell' us what we didn't want.

They made the arrangements so simple which as I live 4 hours away made it all so unstressful. How refreshing to find an independent firm.

The hospital bereavement office gave me a leaflet suggesting a comparison website based on postcodes. Rounce were over a £1000 less than the most expensive of the 6 companies quoted for the same services and I have no regrets in asking Chris to arrange my brother-in-law's funeral. An honest, attentive, nothing too much trouble funeral directors and you can park right outside their office door. All reviews with 5 stars says it all. Thank you.

Vicky Taylor 08/07/2017

Hi Jan & all,

Thank you for all your help and patience to organise Mums funeral just as we wished.

Thanks & Best Wishes,

Julie & John House 30/06/2017

I can only praise Rounce Funeral Services for their support and professionalism through what is obviously a difficult time for any family.

They understood our requirements and guided us through the entire process with compassion and efficiency.

I would highly recommend them to any family needing to arrange their own funeral.

Kevin Attwood 20/06/2017

Hi Jan, Chris and all staff at Rounce's,

I just wanted to thank you all for your help, kindness, warmth, compassion and professionalism dealing with my Mums funeral last week. It was a tough time but you definitely helped every step of the way.

Many thanks,

Jacqueline Wlodarczky 24/05/2017

Hi Chris, Jan and Tara,

I just wanted to let you know how pleased we all were with your services.

Everything went extremely well and each of you were incredibly helpful throughout the whole process.

Thank you all for making a very sad occasion into a wonderful celebration for our friend Mary.

Kind Regards,

Chris and Dave Mazzotti 02/04/2017

Chris, Jan and Tara are the most approachable funeral directors I have ever had the pleasure to work with. They have delivered outstanding Veterans Funerals working with us and nothing is too much trouble. They are prime examples that quality funerals do not have to be expensive. Highly recommended and I hope other families will also use them.

Paul Burrows-Gibson

Founder of Veterans Bereavement Support Service 20/02/2017

Hi Tara,

I just wanted to thank you for doing such a great job for us the other day. We very much appreciated your discreet presence at the graveside, and the advice you gave us on carrying and lowering the coffin ourselves. You really helped us achieve the burial event that we were hoping for - it felt like it was just us and no one else around the grave, but we knew you were there in the background ready to step in if we needed you.

We very much appreciated all the help and advice you gave us and we will certainly recommend your services in the future.

I also wanted to say that I really loved your website. Maybe websites still aren't the most common way of finding a funeral director, but I'm sure they must be becoming more and more relevant, and yours certainly worked for me. If you'd looked at as many funeral directors websites as I did before I found Rounce, you'd realise that you are definitely ahead of the competition on the web presence front. Top marks to whoever designed your site!

Many thanks again for doing such a great job for us.

Kind Regards

John 01/01/2017

Dear Chris & Jan,

On behalf of myself and my family, I would like to thank you and your staff for the professional and sensitive manner in which you conducted the funeral of my Dad.

We are all very grateful for your kindness at this sad and difficult time.

Kind Regards

Lorna Ticehurst 22/12/2016

Hi Chris,

Just a line to express my thanks to you for your services in respect of my late Mum. The sympathetic, supportive and competent way in which you handled things is much appreciated.


Graham Hutchings 15/12/2016

Rounce provided excellent service for my mother's funeral and took changes of arrangement in their stride with ease and patience.

VS 10/09/2016

Dear Chris,

Just a quick email to thank you for arranging the funeral last Friday. It was all that we hoped it would be and gave Mel the send off she would have wanted. If you could also extend our thanks to Tara who looked after us so well, especially as neither I nor my children had been to a funeral before, I'd be grateful.

Best Regards,

Paul Collis 05/09/2016

Dear Jan and Chris,

I write to thank you for the kindness and care shown to us at the funeral of my dear Son on the 28th of August. It was most beautifully done and a great comfort to myself and my family.

Yours Sincerely,

Mrs Shirley Guy 31/08/2016

Dear Chris and Jan,

This is to thank you for the very smooth organisation of our late Mother's burial and for your patience and helpful advice as you guided us through this difficult time. Somehow you all managed to be both very professional yet warmly personal in your dealings with us!

God bless - we won't hesitate to recommend you.

M & V 25/08/2016 

Good afternoon Chris,

As I get back to some sort of normality after the last few weeks, I just wanted to take the opportunity of thanking you and Jan for all your assistance in ensuring that Malcolm’s funeral went very smoothly on Friday.

In addition, your recommendation of Julie as the celebrant was inspired. She was absolutely the right person and I was very impressed by the way in which she assisted us in the preparation of the service and the manner in which she conducted it on the day.

As you know we all held the prospect of an actual burial in some trepidation. I have to say that from my perspective, I didn’t find it as bad an experience as I had anticipated. Indeed, I don’t know whether it was the location, the weather or something else, but, on reflection afterwards, in a bizarre way I found it quite an acceptable experience as an alternative to a cremation and most importantly it was what Malcolm had requested and I think we all did his funeral proud.

With very best wishes.


Mark Flatman 16/08/2016

Dear Chris, Jan and Graham,

From my heart I say the biggest thank you for all your kindness and help with my daughter, Christine Redman.

No words can say how grateful I am.

Mummy Valerie Redman 27/06/2016

To Chris, Jan and Staff at Rounce Funeral Services,

The Redman Family would like to thank you all for the help and kindness over the passing of Christine.

The service of Chris and Staff was of the highest standard and was appreciated by all the family.

Also a thank you to Jan in helping us choose the perfect funeral.

Once again thank you all.

Fondest Wishes,

Eric, Eve, Samantha, Nicola and Family 13/06/2016

Dear Chris and Jan and the dedicated team at Rounces,

I would like to express my sincere thanks on behalf of all the family for the kind and compassionate way you organised my mothers funeral. You looked after all aspects of the funeral for my much loved mother in a gentle, caring and professional way which made the intimate service we had to celebrate her life a lot easier to bare.

Thank you Jan for recommending Julie the Celebrant who delivered the lovely service with some wonderful treasured family memories in a kind and thoughtful way.

Your company is a credit to the profession of funeral directors and I would not hesitate to recommend your services to anyone who needed a kind and supportive funeral director to help them through this sad time.

Kind Regards,

Jacqui Thomas 23/05/2016

Dear Jan, Chris and team,

I just wanted to say thank you for all of your help with my dad's funeral service yesterday. I am sure my dad would have been proud of the send-off that he received. The sun shone, the service was fitting and the music and slideshow in particular made the service very moving.

Thank you for treating my dad and my family with the dignity and respect that you showed.

Kind regards,

Darren Nagle 13/05/2016

Hi Chris and Tara,

Hope you are both well and many thanks again for the wonderful job you did with my mother's funeral.

I cannot praise your company enough for professionalism, attention to detail, sensitivity and conduct on the day.

I could not have done this without you guys, for reasons other than just the obvious ones.

Many thanks.

Kind Regards,

Andrew Smith 03/05/2016

Dear Sirs,

I must take this opportunity to thank you for the excellence and discretion of your service.  Anne's death was a complete surprise and a tremendous shock, but all you and Linda did helped us to come to terms with what happened. Your, and her, understanding and knowledge of what were at the time confusing and upsetting legalities and requirements saved us much heartache. The service, finally, was just as Anne would have wished it to be. We are most grateful to you.

In the nature of things, I cannot say that we look foward to using your services again soon, but at least I can assure you that we are praising you to others who might have need of them!

Cordially yours,

Peter Harryman 26/04/2016

Dear Jan and Team,

I just had to write and thank you for how you all handled the funeral of my mum, Anne Harryman.
Dad and I have been fortunate enough not to have organised a funeral for decades, so we were unsure what to do, and when. Were we meant to shop around? How do you find a reputable company? How much should it cost?
The hospital gave us a leaflet when we went to see them to get some paperwork, so that was a good starting point. Your advert in it was the only one that mentioned costs. I googled at home to try and get some other companies costs. Wow - were they coy! We arranged to see you, and for the sake of completeness, popped in to see a funeral director close to where dad lives first. Their 'basic' cost of about £1700 soon swelled once 'external disbursements' were included, and came in at about £3500 from what I remember, but was very confusing. The way we were spoken to, left us in no doubt that this was a business. Of course we understand that it is, but still, a bit of humanity goes a long way.
By comparison, our appointment with Jan was friendly, calm, thoughtful, honest, open and completely transparent. Dad felt he could choose not to make a song and dance of it, not because he's tight, but because mum was an unfussy woman and wouldn't have wanted, for example, a family gathering for the scattering of the ashes. I found this an amazingly brave decision, completely with mum's interests at heart - it didn't sit well with me, but I'm sure this is as she would have wanted, and I'm proud of him for honouring that. Mum and Dad were together for 70 years, he would know what she would want. To not feel pressured  to add in extras, was such a relief. We were vulnerable to being up-sold, and appreciated your integrity and transparency. I think this honesty and openness is what works so well for you.
Your communication with us was great. Dad being totally deaf added an extra layer of potential problems, but I can honestly say that we both felt we were in the loop, in control and that you were guiding us every step of the way. Everything went to plan. We loved the service sheets, were delighted to see mum led by one of your team, up to the chapel, and felt her treatment was dignified and appropriate. The celebrant you chose, Linda Hodgson, was perfect for us. She could not have done more, and when she said she could organise the musical medleys within the service, I actually cried tears of relief at work as I'd been so stressed that I wouldn't be able to do it.
So now it's over, we can start to move on and get dad used to a life as a single chap. Mum's funeral was as we all wanted, non-religious, simple, personal and dignified. Being 3 weeks after her death was a blessing for us, we were over the really harsh sadness, and could celebrate what she was.
Thank you so much for helping us through this difficult time. Before I would say I could not understand anyone wanting to do your job. But now I've experienced what you can do for people, I have totally changed my view. When we were with you at the initial meeting, a man who had lost his 20 year old son a year ago in a RTA stuck his head round the door, and you said he regularly passes by, it was part of the process for him. How touching is that?
Thank you again,
Sarah Byfield 19/04/2016

Dear Tara,

Everything went well yesterday and I'm very pleased that we asked you to look after the funeral arrangements for my mother. Your attention to detail and quiet efficiency was just what we needed.

Please pass on my thanks to Jan for the way she understood what sort of funeral we were looking for and to Christopher whose unobtrusive dignity added to the occasion yesterday.

We came to you on recommendation from one of your previous customers and will be delighted to recommend you to others.

Thank you,

Peter Coats 11/03/2016

Dear Chris,

I am sorry that it has taken me a week or so to get back in touch with you after the beautiful send off you gave for us for my son. I remember during the service that you gave us, the song 'Impossible' by James Arthur and I glanced up at you and saw that you had tears in your eyes, and that made me have so much respect for you because in your job it must be hard, but you take each person who comes to you like your own.

You are such a caring, wonderful man and I am so, so happy that Lisa found you to do the service for us, and the order of service books were beautiful.

I can't thank you enough, we took up much of your time, even letting your fish dinner go cold lol, but you did not mind. When we came into see my son, you never made us feel rushed or anything like that.

I will love to pop in and see you when I am passing when I am due back.

Please take care of yourself and best wishes to your mum from me.

With best wishes,

Karen Winters xx


Dear Chris and Jan,

May I please take this opportunity to thank all at Rounce Funeral Services for the Wonderful day and ceremony that you delivered for us on the 22nd February 2016 for our Mothers funeral.
It was indeed the most perfect day (under the circumstances) delivered by Chris with the utmost professionalism and in an extremely empathetic way.
You all really made us feel welcome and took real pride in what you delivered, which in turn took some of the pain out of the arrangements and the day for us.
Please also thank Jan personally for her unbelievable help in making the initial arrangements with us which she made seem so easy and of course the rest of your employees that are not usually seen and work behind the scenes on our behalf!
Many thanks on behalf of all the Lintorn Family and friends that attended.
Kindest regards,
Antony, Graham and Alan Lintorn 25/02/2016


Dear Chris and colleagues,

A big big heart felt thank you to you all for making the send off of my dad a great one.

Such a huge amount of respect shown by all. It was run so efficiently and professionally.

Everyone commented that it truly was a lovely service.

Thank you for your time and patience.

With kindest regards

Angela Hills 18/01/2016


Dear Chris and everyone at Rounce Funeral Services,
Just a note to express my sincere thanks on your excellent handling of my mothers funeral on the 20th at the Downs Crematorium in Brighton. This was just the type of arrangement that she would have wanted!

Steve Greenwood 04/01/2016

I would like to thank Chris and Jan Rounce for all their support and help during a very difficult time. My father wanted a small, quiet and dignified funeral and they were able to give my family exactly what he wanted at an exceptionally affordable cost. My father was not a member of any established religion but they suggested Jane, a humanist celebrant, and she arranged a lovely ceremony that included all the family's memories of Dad and his favourite music.
My family are so grateful for the help of everyone at Rounce, especially considering the number of calls that had to be made over the weekend he died and the changes we had to make to the funeral date to accommodate the family members who were coming from far away. They could not have been kinder and more helpful and I would be happy to recommend them to anyone who needs a kind and supportive funeral director to help them through such a sad experience.

Susan Beard 23/12/2015

Thank you so much for arranging my father's funeral on the 21st December. Despite the terrible weather it was a very moving ceremony and my mother has asked me to pass on her thanks to you for arranging everything so beautifully. So many of my relatives commented afterwards on how well you had managed everything - just as my father would have wanted. Once again, thank you so much for your help which did so much to ease me and my family through a very unhappy time.

Linda Beard 23/12/2015

I should also like to say how much we appreciated all the care you took over my husbands funeral and we felt it was a most dignified and beautiful ceremony.

I was very appreciative of the service you conducted, and as I believe I mentioned to you at the time, it was one of the nicest services I had attended.

I am writing on behalf of my family to thank you for the very sensitive and efficient way that you and your staff directed my father’s funeral. You have been most helpful and kind throughout a difficult time for us and we certainly appreciate all that you have done.

Thank you for all your help and support during our difficult time. Thank you also for the beautiful service you gave Mannie to send him on his way. Your kindness and compassion will never be forgotten.

We were all very impressed with the precision with which you organised the day and officiated at the service. It was a simple and dignified ceremony, which is what Betty would have wanted.

Thank you once again for your caring and sensitive assistance with my father’s funeral and a service that was exactly what was required.

Thank you very much for your service and kindness to myself and family, helping us through this difficult time.
I thought it was a dignified and caring occasion. I’m sure Bea would have approved.

Thank you so much for all your efforts to make the occasion the best it could be. Many people expressed their appreciation of your words and the way in which the funeral was conducted.

I would like to thank you for being so supportive and helpful to me when I needed it most.

I should like to express my thanks for the considerate manner in which you enabled me, at a time of great stress to organise my mothers’ funeral and also for carrying out my wishes with regards to the arrangements.
Whilst I accept that it may be an everyday occurrence for you and your father; your professionalism and personal concern were very much appreciated by all who attended the service.

Mr. B.A. Brown

I am writing on behalf of my family to thank you for the very sensitive and efficient way that you and your staff directed my fathers’ funeral. You have been most helpful and kind throughout a difficult time for us and we certainly appreciate all that you have done.

Mr. D. Webb

We were all very impressed with the precision with which you organised the day and officiated at the service. 
It was a simple and dignified ceremony, which is what Betty would have wanted.

Mr. R. Golland

I should also like to say how much we appreciated all the care you took over my husbands funeral and we felt it was a most dignified and beautiful ceremony.

Mrs Wade

Thank you for all your help and support during our difficult time. Thank you also for the beautiful service you gave Mannie to send him on his way. Your kindness and compassion will never be forgotten.


Thank you once again for your caring and sensitive assistance with my father’s funeral and a service that was exactly what was required.

Mr. T. Davies

AGFD GFA Logo Winner small.png